Welcome to the Workplace Emotional Labor and Diversity (WELD) Lab at Penn State
The central focus of our research is the challenge of balancing one’s self and work demands, with implications for both employee health and performance. In particular, we study regulating emotions and coping with stereotypes and biases (i.e., diversity).
News
Audrey Palmieri joined the WELD lab in August 2024 – welcome Audrey!
Audrey Palmieri joined the WELD lab in August 2024 - welcome Audrey!
Tayana Rich defended her thesis “Are Black Applicant Reactions to Diversity Statements Dependent on Leader Racial/Ethnic Representation?” (Sept 2024)
Tayana Rich defended her thesis "Are Black Applicant Reactions to Diversity Statements Dependent...
Kayley Morris proposed her dissertation “AI-Driven Accessibility: Social-Communication Support for Autistic Employees” (Dec 2024)
Kayley Morris proposed her dissertation "AI-Driven Accessibility: Social-Communication Support for...
New book coming out Tuesday, February 18, 2025
Denham Smith, D., & Grandey, A. Emotionally charged: Leading in the new world of work. Oxford...
SIOP 2024 Presentations
WELD Lab had a great time presenting our research in Chicago at the 2024 SIOP Conference! Kayley...
Recent WELD Member News
Former undergraduate RA Morgan Zipfel accepted offer of admission to Baruch college’s I-O program!...
Talks in 2024
Upcoming webinars featuring Dr. Grandey: DEI:...
Alicia’s Distinguished Teaching Award Interview with TIP
https://www.siop.org/Research-Publications/Items-of-Interest/ArtMID/19366/ArticleID/9536/preview/tru...
Milestones in Spring 2023! Congratulations WELDers!
Kristin Swigart defended her dissertation on “Does Expressing Humility in Teams Help or Harm...
Dr. Alicia Grandey and Kayley Morris published a Harvard Business Review article on how robots are changing customer service!
WELD Lab is doing a great job at SIOP this year!
Hannah Stockdale, Kayley Morris, and Tayana Rich chairing/co-chairing three symposiums and in...
Dr. Alicia Grandey published a Harvard Business Review article on her ongoing research about menopause and stigma at work. Check it out!
I-O Winter Gathering Organized by WELD Lab
WELD Lab had a blast organizing this year’s I-O winter gathering and White Elephant gift exchange....
Former WELDer, Gordon Sayre, published article on his dissertation
Sayre, G. M. (2022). The costs of insecurity: Pay volatility and health outcomes. Journal of...
Theses & Dissertations Proposed/Defended in Fall 2022. Congratulations WELDers!
Cristina Gonzalez defended her master’s thesis on COVID safety practices, self-determination and...
Success! Alicia Grandey and Team organized and led first hybrid interdisciplinary workshop on Healthy-Inclusive-Productive (HIP) Workplaces.
Check out this link: https://hipworkplace.la.psu.edu/people/ for more information about the HIP...
Emotional Labor 2023 review for the 75th anniversary issue of Personnel Psychology “The Acceleration of Emotional Labor Research: Navigating the Past and Steering Towards the Future”
Harvard Business Review article on the emotional labor of being a leader
Harvard Business Review interview with A. Grandey about the emotional toll of customer incivility
Congratulations and welcome to new IO doctoral students and WELDers, Didar Zeytun (KoÇ University, Turkey) and Tayana Rich (University of Central Florida)
We look forward to working with these two impressive scholars.
Dr. Vanessa Burke defended her dissertation and is an Assistant Professor of IO Psychology at Louisiana State University (LSU).
Research News
Upcoming publication with former WELDer Gordon Sayre on daily investment in emotional labor
JOM publication on emotion regulation during hostile interactions with two former WELDers Bobby Melloy and Gordon Sayre
Recent publication linking organizational political diversity with job satisfaction and performance with former WELDer Anu Anatharaman
Recent publication on Gender differences in reactions to Pride displays with former WELDer Venessa Burke and Bobby Melloy
Lab Supervisor Biography
Dr. Alicia Grandey earned her doctorate in industrial-organizational psychology in 1999 and is now a Liberal Arts Professor of Psychology at Penn State University. Over the past 25 years, she has published over 60 articles with more than 30,000 citations, which puts her in the top 1% of for impact among business and management scholars. She directs the WELD research lab to conduct research on emotional labor – the managing of emotions while performing the work role – and workforce diversity (i.e., gendered, racial, political, cultural). To close the science-practice gap, Dr. Grandey conducts executive education workshops, writes translational articles for Harvard Business Review (HBR) and The Conversation, and recently founded Penn State’s Healthy-Inclusive-Productive (H.I.P.) Workplace Initiative with interdisciplinary scholars and industry advisory board. She is currently serving as Associate Editor (AE) for Journal of Applied Psychology, is a Fellow of SIOP and APS and can be found lurking on Twitter @AliciaGrandey.