Welcome to the Workplace Emotional Labor and Diversity (WELD) Lab at Penn State
The central focus of our research is the challenge of balancing one’s self and work demands, with implications for both employee health and performance. In particular, we study regulating emotions and coping with stereotypes and biases (i.e., diversity).
News
SIOP 2024 Presentations
WELD Lab had a great time presenting our research in Chicago at the 2024 SIOP Conference! Kayley...
Recent WELD Member News
Former undergraduate RA Morgan Zipfel accepted offer of admission to Baruch college’s I-O program!...
Upcoming webinars featuring Alicia Grandey
Upcoming webinars featuring Dr. Grandey: DEI:...
Alicia’s Distinguished Teaching Award Interview with TIP
https://www.siop.org/Research-Publications/Items-of-Interest/ArtMID/19366/ArticleID/9536/preview/tru...
Milestones in Spring 2023! Congratulations WELDers!
Kristin Swigart defended her dissertation on “Does Expressing Humility in Teams Help or Harm...
Dr. Alicia Grandey and Kayley Morris published a Harvard Business Review article on how robots are changing customer service!
WELD Lab is doing a great job at SIOP this year!
Hannah Stockdale, Kayley Morris, and Tayana Rich chairing/co-chairing three symposiums and in...
Dr. Alicia Grandey published a Harvard Business Review article on her ongoing research about menopause and stigma at work. Check it out!
I-O Winter Gathering Organized by WELD Lab
WELD Lab had a blast organizing this year’s I-O winter gathering and White Elephant gift exchange....
Former WELDer, Gordon Sayre, published article on his dissertation
Sayre, G. M. (2022). The costs of insecurity: Pay volatility and health outcomes. Journal of...
Theses & Dissertations Proposed/Defended in Fall 2022. Congratulations WELDers!
Cristina Gonzalez defended her master’s thesis on COVID safety practices, self-determination and...
Success! Alicia Grandey and Team organized and led first hybrid interdisciplinary workshop on Healthy-Inclusive-Productive (HIP) Workplaces.
Check out this link: https://hipworkplace.la.psu.edu/people/ for more information about the HIP...
Emotional Labor 2023 review for the 75th anniversary issue of Personnel Psychology “The Acceleration of Emotional Labor Research: Navigating the Past and Steering Towards the Future”
Harvard Business Review article on the emotional labor of being a leader
Harvard Business Review interview with A. Grandey about the emotional toll of customer incivility
Congratulations and welcome to new IO doctoral students and WELDers, Didar Zeytun (KoÇ University, Turkey) and Tayana Rich (University of Central Florida)
We look forward to working with these two impressive scholars.
Dr. Vanessa Burke defended her dissertation and is an Assistant Professor of IO Psychology at Louisiana State University (LSU).
Research News
Recent publication on Gender differences in reactions to Pride displays with former WELDer Venessa Burke and Bobby Meloy
Women’s careers and the Taboo Three Ms
Midlife “crisis” and career trajectories
Tradeoffs of getting more sleep on manager productivity
Furloughs during lockdown both help & harm employee health
Emotional labor as faking increases daily alcohol consumption
Requiring smiling and tipping create a perfect storm for sexual harassment
A call for preventing interpersonal stressors at work (special issue 2022)
Lab Supervisor Biography
Dr. Alicia Grandey earned her doctorate in industrial-organizational psychology in 1999 and is now a Liberal Arts Professor of Psychology at Penn State University. Over the past 25 years, she has published over 60 articles with more than 30,000 citations, which puts her in the top 1% of for impact among business and management scholars. She directs the WELD research lab to conduct research on emotional labor – the managing of emotions while performing the work role – and workforce diversity (i.e., gendered, racial, political, cultural). To close the science-practice gap, Dr. Grandey conducts executive education workshops, writes translational articles for Harvard Business Review (HBR) and The Conversation, and recently founded Penn State’s Healthy-Inclusive-Productive (H.I.P.) Workplace Initiative with interdisciplinary scholars and industry advisory board. She is currently serving as Associate Editor (AE) for Journal of Applied Psychology, is a Fellow of SIOP and APS and can be found lurking on Twitter @AliciaGrandey.